For small businesses
Practical technology for small businesses
Help with websites, systems, IT and automation. You deal with the person doing the work, from the first message to the finished job.
Websites start at £500, agreed as a fixed price before anything is built. Three working demos further down.
What I do
Four kinds of work
Most jobs are one of these, or a combination. If what you need isn't here, it's still worth asking.
Websites
Modern websites that help customers find you, understand what you do and get in touch.
- New websites for businesses that don't have one
- Redesigns of sites that look dated or don't work on a phone
- Enquiry and quote request forms that reach you properly
- Booking and appointment forms
- Being findable when someone searches locally
- Knowing how many people actually visit and what they do
Automation
Connect your systems and cut out repetitive admin, so the same information stops being typed in three times.
- Enquiries recorded automatically instead of by hand
- Confirmation emails sent without you remembering
- Forms that feed straight into your spreadsheets
- Quotes, invoices and documents generated from a template
- Reminders that go out on time
- Sensible use of AI where it genuinely saves time
Custom systems
When spreadsheets and paperwork stop keeping up, a system that holds your jobs, customers and quotes in one place.
- Tracking jobs from enquiry through to invoice
- Keeping customer details in one place
- Bookings and scheduling
- Stock and equipment
- Quotes and pricing
- A dashboard showing where things actually stand
IT support
The day-to-day things that stop work, dealt with by someone local who can come out.
- Setting up computers for new staff
- Business email on your own domain
- Microsoft 365 and Google Workspace
- Shared files that work from anywhere
- Backups that actually run
- Printers, networks and everything that has stopped
Examples
See what I can build
Working examples you can actually use. The three connected demos below share one set of data for an invented business, so make a booking and it turns up as a job in the dashboard, which is rather the point.
Guided walkthrough
See how it could work for your business
See how a customer booking becomes a managed job, or follow a quote request all the way through to payment. Both run the real demos below, and you can pause either one at any point.
Two examples of the same system. Or explore the three demos yourself. They all still work on their own.
Trades business website
A complete responsive website for a fictional Wiltshire heating and plumbing company: online booking, quote requests with photo attachment, service-area checking and a mobile layout built for one thumb.
Wiltshire Heating & Plumbing is a fictional business. It was invented for this demonstration. The reviews are illustrative and the photography is licensed stock, not jobs it has carried out.
- Responsive desktop and mobile design
- Online booking with a real date and time picker
- Quote requests with photo attachment
- Service-area postcode checker
- Local SEO foundations
Loading the demo website… Open full website
The real website running in a frame. Scroll it, use its menu, and try the booking and quote pages.
Wiltshire Heating & Plumbing | Boiler Servicing, Repairs & Plumbing
Boiler servicing, heating repairs and everyday plumbing across Wiltshire. Book a service online, request a quote, or call the team.
A title and description that read like a person wrote them, plus the groundwork that lets search engines understand the site:
- A clear, readable title on every page
- Proper heading structure, not styled text
- Mobile-friendly by construction
- Fast loading — no heavy frameworks
- Alt text on every image
- Sitemap and robots.txt so pages get found
The demo carries a noindex tag so a fictional plumber can never turn up in real search results. This is the groundwork that makes ranking possible, not a guarantee of it.
Built the same way for a landscaper, an electrician or a builder: your services, your area, your own photographs.
Ask about a website like thisOnline booking system
Two things a customer might need: a routine appointment, or a price for something that has to be looked at first. Work through either. Whatever you send arrives in the dashboard alongside, photos included.
What do you need?
Book an appointment
Choose a date
Choose a time
Your details
That's booked in
Reference —- Name—
- Service—
- When—
On the business side
New booking received
- Customer
- —
- Service
- —
- When
- —
Simulated. No email was generated and no calendar was touched — but the job is now in the dashboard below, which is real shared state between these two demos.
What's the problem?
Add photos (optional)
A picture of the problem usually saves a visit just to look at it.
Choose one or more photos from your device.
Demo only — photos selected here stay in your browser and aren't uploaded anywhere.
Your details
Quote request received
Reference —- Customer—
- Work—
- Postcode—
- Urgency—
- Photos—
The business can now review your request and photos before preparing a quote — open the Quotes tab in the dashboard.
From the first enquiry to the final payment, everything stays connected. Works the same for garages, hairdressers, tutors, anyone whose day is a diary.
Ask about a booking systemBusiness management dashboard
The system a small firm runs on once spreadsheets stop coping. Open the quote request, look at the customer's photos, price it, and follow it through to a job, an invoice and a recorded payment, without typing anything twice.
Requests, photos, quotes, jobs, invoices and payments in one place, instead of four separate spreadsheets and a phone full of pictures.
Ask about a system like thisVehicle workshop website concept
A complete example showing how a local vehicle workshop could present its services and take booking enquiries online: servicing, MOT testing and repairs, with a six-step enquiry that asks for the registration, the symptoms and a photo.
Built as a speculative concept for a Wiltshire garage, using only details that business publishes publicly. It is not that company's website, and nothing sent through it reaches them.
The same approach suits any workshop or garage whose services are invisible online.
View website exampleHave something different in mind?
Every business works differently. If you have a website, system or process you'd like to improve, get in touch and tell me what you need.
How a project runs
No surprises
Small businesses get burned by open-ended technology projects. This is how I avoid that.
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A conversation first
What's the actual problem, what would fixing it be worth, and is technology even the right answer? Sometimes it isn't, and I'll tell you.
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A written fixed price
You get a clear description of what's included and what it costs before anything is built. If the scope changes, we agree that separately.
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Built, handed over, supported
I'll show you how to use it and how to change the everyday things yourself. Ongoing support is available, but you're not locked into it.
Being small is the point. You get the person doing the work.
I run this on my own from East Wiltshire, so you deal with me from the first message through to the finished job. There's no minimum retainer, and I'll tell you where the limits are.
- You always know what something costs before it starts.
- What I build is yours, with no proprietary lock-in.
- If a job is too big for one person, I'll say so rather than take it on.
- Plain English in writing, not technical documents you have to decode.
On search: I'll build the site so it's structured properly and easy to find locally. Where it ranks is decided by Google, not by me. Automation is similar. It removes specific repetitive tasks rather than running the business for you.
Costs
Roughly what it costs
Prices depend on the work required. Nothing starts until the figure is agreed.
Websites
A straightforward business site starts here. The final price depends on the pages, the content and what the site needs to do. Things like online booking or quote forms are quoted on top of that.
IT support
On-site or remote. For one-off problems as well as regular help. There's no minimum commitment.
Systems & automation
Priced once the scope is clear. Larger builds can be split into stages so you're not committing to all of it at once.
Whatever the job, you get a fixed price in writing before anything is built. Initial conversations and quotes are free.
Got a problem worth solving?
Send me a short enquiry and I'll tell you whether it's worth doing something about, and roughly what it would take. No charge for that conversation.
Prefer to talk? call 07476 685543 · or email Josh@wiltshiretech.com